Features
All the tools you need to grow your online reputation.
Review Acquisition
- Collect reviews via customized "review funnel" landing pages and widgets
- Embed review collection widgets on business websites, social pages, etc.
- Provide a mobile-optimized customer experience through the funnel
- Generate reviews on target major, local and industry sites
- Segment positive vs. negative feedback to pre-empt negative reviews
- Guide customers with clear instructions for 100s of sites
- Engage customers with coupons and offers
Review Campaigns
- Customize email and text message campaigns
- Automate sending, follow-up, removal of campaign recipients
- Upload campaign recipients in bulk via CSV or Excel file
- Share access to simple, branded forms for customer onboarding and opt-in
- Measure performance with open, click and conversion tracking
- Collect reviews on-location with compliant “kiosk mode”
- Complete creative control over email, SMS and MMS templates
Review Monitoring & Reporting
- Monitor major, minor and industry-specific review sites for new reviews
- Get review alerts or send to clients or staff based on custom criteria
- Coordinate and manage team responses with simple status and notation tools
- Respond directly to Facebook and Google reviews from one dashboard
- See data on clicks, click-throughs and conversions through the funnel
- Stream your latest and greatest reviews to your website
- Auto-share positive reviews to social media profiles
